Investment will accelerate commercial expansion and innovation of ARC’s platform that has helped customers reduce device shrink by 95%, increase device utilization by more than 20%, and unlock significant operational savings
ARC 48 Locker System
ARC CEO Douglas Baldasare
ARC CEO Douglas Baldasare
PHILADELPHIA, Sept. 09, 2026 (GLOBE NEWSWIRE) — ARC by ChargeItSpot, an enterprise device management platform helping industry-leading retailers and supply chain organizations manage the technology powering their frontline workforce, today announced a $60 million growth investment from Acadia Investment Partners (“Acadia”). The investment follows strong customer adoption of ARC’s platform, and will accelerate product innovation and commercial expansion of ARC’s solutions across retail, supply chain, logistics, grocery, airline, and warehousing environments.
Solving a Costly Operational Blind Spot for the Frontline Workforce
Today’s enterprises invest heavily in handheld technology to power frontline operations, yet many still lack an effective way to secure, charge, track, maintain, and optimize those devices at scale. The result is a costly operational blind spot: lost and damaged equipment, excess device inventory for backups, underutilized devices, and countless hours of manager and employee time spent searching for, replacing, and troubleshooting the technology workers depend on every day.
ARC closes that gap with a purpose-built frontline device management platform that combines intelligent, self-service device storage with cloud-based software and data analysis. The platform gives enterprises 1:1 device accountability, intelligently distributes the most-charged device to each associate, and delivers real-time visibility into device health, availability, and utilization. By turning previously fragmented device activity into actionable operational intelligence, ARC helps ensure the right technology is available to the right worker, ready to perform when it is needed.
ARC’s platform adoption underscores the scale of the operational problem it solves. In a few short years since being deployed at national scale, ARC has enabled more than 130 million user transactions. That growing volume of activity continuously strengthens ARC’s data and intelligence, giving enterprises deeper visibility into device usage, availability, and operational patterns across the frontline.
Proven Impact Across Enterprise Frontline Operations
An analysis of ARC deployments indicates nearly a 95% reduction in device shrink, an almost 85% reduction in manager time spent on device administration, and a more than 20% increase in device utilization. Those improvements translate into significant operational savings while giving frontline employees greater access to the technology they need to do their jobs, freeing managers to focus on higher-value work, and helping enterprises generate greater returns from their technology investments.
“We built ARC because we saw a decades-old operational problem hiding in plain sight,” said Douglas Baldasare, CEO of ARC. “Having learned from our experience in solving complex consumer device challenges in live field environments, we appreciated the complexity and technological know-how that are needed to truly solve the problem space for the frontline workforce. Enterprises invest billions in devices designed to amplify worker output. But, when those devices aren’t working, aren’t charged, or aren’t readily available, the investment is wasted and worker output goes down. ARC provides the infrastructure and intelligence to solve those challenges upstream, holistically solving the problems with advanced logic, seamless and adaptive user experiences, thoughtful rule-based logic, and full accountability and visibility. With Acadia’s partnership, we can accelerate our vision to become the technology platform that powers the frontline workforce.”
Investment to Accelerate ARC’s Next Phase of Growth
ARC will use this investment to accelerate product development and scale operational resources, extending its platform to additional frontline-intensive industries and further deepening its commitment to solving its customers’ challenges.
“ARC has the characteristics we look for in a category-defining technology business: a large and persistent problem, a differentiated solution, demonstrated customer value, and significant room to scale,” said Harsh Agarwal, Founder and Managing Partner of Acadia Investment Partners. “As frontline operations become increasingly technology-dependent, effectively managing the devices that power those operations becomes even more mission-critical. We believe ARC is exceptionally well-positioned to continue its substantial growth trajectory by solving these complex operational problems and defining this category.”
Additional terms of the transaction were not disclosed. As part of the investment, Acadia Investment Partners’ Harsh Agarwal and Peter Schmitt will join ARC’s Board of Directors, bringing deep experience in scaling high-growth technology businesses and supporting companies through their next stages of expansion. Their addition to the Board will provide ARC with strategic and operational expertise as the company accelerates growth, expands its enterprise footprint, and continues investing in its platform.
To explore how ARC might assist your organization to reduce device shrink, improve utilization, and unlock greater value from your frontline technology investments, visit https://learn.experiencearc.com/.
About ARC by ChargeItSpot
Asset Recharge Center (ARC) is an enterprise device management platform built to help organizations manage the handheld technology powering their frontline workforce. Through intelligent device storage and a cloud-based management platform, ARC provides visibility, accountability, security, power, and operational insight across enterprise device fleets, serving retail, supply chain, logistics, grocery, airline, warehousing, and other frontline-intensive industries. For more information, please visit https://experiencearc.com.
About Acadia Investment Partners
Acadia Investment Partners invests in industry-leading technology businesses serving the traditional economy, partnering with founders and management teams to build category-defining companies. Acadia pairs patient, long-duration capital with senior operators and investors who have spent decades building and scaling leading technology businesses. For more information, please visit https://acadiaip.com.
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