Dublin, Jan. 21, 2025 (GLOBE NEWSWIRE) — The “A2P Messaging Market Global Forecast Report by Component, Deployment Mode, Enterprise Size, SMS, Application, Industry Vertical, Countries and Company Analysis Report 2025” report has been added to ResearchAndMarkets.com’s offering.
The Global A2P Messaging Market will reach US$ 104.52 Billion by 2033, up from US$ 72.18 Billion in 2024, with a CAGR of 4.20% between 2025 and 2033
Transaction notifications, marketing automation, targeted consumer involvement, and the growing use of mobile-based communication across industries are the main factors propelling the A2P messaging market’s expansion.
The growing global use of smartphones and other mobile devices is responsible for the market’s expansion. Because of its extensive use, application-to-person (A2P) messaging has a sizable user base, which companies are now using to efficiently reach clients. Market expansion is also fueled by the need for tailored and focused communications.
An enterprise’s third-party applications are used to deliver automated SMS or MMS messages to consumers via their smartphones or other mobile devices. This form of service is known as application-to-person (A2P) messaging. It gives companies an easy way to interact with their customers through effective communication.
Marketing campaigns, promotional coupons, alerts, notifications, one-time passwords (OTP), and other mass communications are a few examples of frequently used A2P messaging systems. Businesses may communicate and engage with their customer base more frequently in a more efficient, dependable, and economical way thanks to it. A2P messaging has consequently become a very popular technique for brands’ sales and marketing communications.
Improved Customer Experience: Companies are using A2P SMS to send out personalized messages, notifications, and timely updates, which enhances customer satisfaction and experience in general. According to a 2023 Twilio survey, 89% of customers would rather text messages than phone calls or emails from enterprises.
Growing Technological Advancements: The efficiency and dependability of A2P SMS are improved by advancements in SMS gateway technologies and integration with other digital channels, which propels market expansion. For example, Twilio announced the debut of their new AI-powered SMS platform in February 2024, which improves delivery optimization and message tailoring.
Driving Forces of A2P Messaging Market
Growing E-Commerce Will Fuel the Growth of the A2P Messaging Market
One of the main factors propelling the A2P messaging market’s expansion is e-commerce. Businesses are growing by using A2P messaging to interact with their customers as e-commerce grows. A2P messaging platforms and services are being used by e-commerce companies to deliver coupons, targeted promotions, and other incentives to encourage customers to make a purchase.
Additionally, because A2P messaging is inexpensive and widely used, businesses are using short messaging services more frequently. SMS texting is being used by an increasing number of companies across all industries for customer relationship management. A2P messaging is widely employed in sectors like entertainment, financial institutions, and e-commerce.
Increasing Need for Secure Communication
Application-to-person (A2P) communications has emerged as a vital instrument for meeting these security requirements. It offers a dependable and secure channel for sending important messages, including real-time transaction alerts, vital notifications, and One-Time Passwords (OTPs) for two-factor authentication.
Financial institutions, for example, make sure that clients are swiftly notified of possible security breaches by using A2P messaging to convey notifications about suspicious account activity.
A2P messaging protects private health information while improving patient involvement in the healthcare industry by providing private appointment reminders, prescription notifications, and patient health alerts. In order to provide safe and prompt communication with the public, government organizations often use it for critical announcements like emergency alerts and policy updates.
The popularity of secure solutions is further fueled by developments in encryption technology and regulatory compliance, including GDPR and HIPAA. The confidence and dependability of digital communications across industries are strengthened by these precautions, which guarantee that messages are shielded from illegal access and data breaches. A2P messaging will continue to play a critical role in protecting sensitive data as long as companies prioritize security in their communication strategy.
Market expansion will be driven by expanding applications in the BFSI sector to avoid fraud
The growing use of A2P SMS in the banking, financial services, and insurance (BFSI) industry is expected to fuel the growth of the global A2P SMS market. A2P SMS is used by banks and other financial institutions to give their clients a secure banking environment. Customers receive regular notifications from these units regarding policy changes or warnings about common fraud. Furthermore, A2P SMS offers an essential barrier against financial fraud. In the event that even the smallest action occurs in their bank accounts, almost all banks and financial institutions send their customers authentication messages. Notifying customers of deposits or debits is part of it.
Additionally, mobile numbers receive an authentication text including a one-time password (OTP) when they enter into digital accounts, like when they use online banking for any kind of transaction. The most susceptible industries to cybercrime are financial institutions. According to a recent estimate, financial fraud costs India about INR 100 crore per day.
Key Attributes:
Report Attribute | Details |
No. of Pages | 120 |
Forecast Period | 2024 – 2033 |
Estimated Market Value (USD) in 2024 | $72.18 Billion |
Forecasted Market Value (USD) by 2033 | $104.52 Billion |
Compound Annual Growth Rate | 4.2% |
Regions Covered | Global |
Company Analysis: Overview, Key Personnel, Recent Development & Strategies, Financial Insights
- Akamai Technologies, Inc.
- Cloudflare Inc
- Qualys Inc
- F5 Inc
- Fortinet Inc
- Radware Ltd
- NSFOCUS Technologies Group Co Ltd
- Microsoft Corporation
Key Topics Covered:
1. Introduction
2. Research Methodology
3. Executive Summary
4. Market Dynamics
4.1 Growth Drivers
4.2 Challenges
5. Global A2P Messaging Market
6. Market Share Analysis
6.1 By Component
6.2 By Deployment Mode
6.3 By Enterprise Size
6.4 By SMS traffic
6.5 By Application
6.6 By Industry Vertical
6.7 By Countries
7. Component
7.1 Service
7.2 Platform
8. Deployment Mode
8.1 On-Premise
8.2 Cloud
9. Enterprise Size
9.1 Large Enterprises
9.2 Small and Medium Enterprises
10. SMS Traffic
10.1 National
10.2 Cross-Border
11. Application
11.1 Pushed Content Services
11.2 Interactive Messaging Services
11.3 Promotional Campaigns
11.4 Customer Relationship Management (CRM) Services
11.5 Others
12. Industry Vertical
12.1 BFSI
12.2 Retail & E-Commerce
12.3 Media & Entertainment
12.4 Travel & Tourism
12.5 Healthcare
12.6 Others
13. Countries
13.1 North America
13.1.1 United States
13.1.2 Canada
13.2 Europe
13.2.1 France
13.2.2 Germany
13.2.3 Italy
13.2.4 Spain
13.2.5 United Kingdom
13.2.6 Belgium
13.2.7 Netherlands
13.2.8 Turkey
13.3 Asia Pacific
13.3.1 China
13.3.2 Japan
13.3.3 India
13.3.4 South Korea
13.3.5 Thailand
13.3.6 Malaysia
13.3.7 Indonesia
13.3.8 Australia
13.3.9 New Zealand
13.4 Latin America
13.4.1 Brazil
13.4.2 Mexico
13.4.3 Argentina
13.5 Middle East & Africa
13.5.1 Saudi Arabia
13.5.2 UAE
13.5.3 South Africa
14. Porter’s Five Forces Analysis
15. SWOT Analysis
16. Key Players Analysis
For more information about this report visit https://www.researchandmarkets.com/r/xa7pva
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