Dublin, July 08, 2024 (GLOBE NEWSWIRE) — The “U.S. Restaurant Digitization 2024: The Industry Looks to AI and Unified Commerce to Enhance the Customer Experience” report has been added to ResearchAndMarkets.com’s offering.
Restaurants are investing in AI and unified commerce to enhance personalization and the customer experience.
Facing another year of uncertainty, restaurants are looking for new ways to gain a competitive edge. Many are investing in digital tools in hopes of wooing customers with personalized experiences.
Key Question: How are restaurants investing in technology to improve the customer experience?
Key Stat: Thirty-three percent of US restaurants plan to begin using AI for personalized guest marketing in 2024.
Key Report Features:
- 2 Exportable files for easy reading, analysis and sharing.
- 5 Charts: Reliable data in simple displays for presentations and quick decision making.
Key Topics Covered:
- Executive Summary
- The restaurant industry faces another year of uncertainty
- Despite years of investments, utilizing data remains a challenge for the industry
- Unified commerce and AI are among the most prominent trends in restaurant digitization
- These back-end technology investments can create better experiences for customers, both in-store and online
- Sources
- Media Gallery
Charts
- One-Third of US Restaurants Plan to Begin Using AI for Personalized Guest Marketing in 2024
- The Cost of Eating Out Continues to Rise Faster Than the Cost of Food at Home
- Lack of Ready Insights to Improve the Customer Experience Is a Leading Issue With Restaurants’ Technology and Automation Tools
- 65% of QSRs Have Shifted – or Plan to Shift – to a Unified Point-of-Sale Platform
- Over a Third of Customers Expect Personalized Features When Ordering From Restaurant Kiosks
For more information about this report visit https://www.researchandmarkets.com/r/8le25j
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- Restaurant Digitization 2024
