Recognition highlights isolved’s unified HCM platform, payroll, benefits and AI capabilities
CHARLOTTE, N.C., Oct. 08, 2026 (GLOBE NEWSWIRE) — isolved®, a Workforce Capital Management (WCM) company that helps organizations recruit, retain and elevate their workforce, today announced it has been named a Leader in the Everest Group Human Capital Management (HCM) Platforms Mid-market PEAK Matrix® Assessment 2026.
The inaugural assessment evaluates 23 HCM technology providers serving mid-market organizations based on their market impact, vision and solution capabilities. Everest Group named isolved a Leader, highlighting its unified approach across HR, payroll, benefits, workforce management and talent, as well as its expanding use of AI across HR operations.
Everest Group noted isolved’s expansion beyond traditional HCM toward Workforce Capital Management (WCM), where HR teams manage human and AI workers through a unified platform with shared visibility, accountability and lifecycle management. They identified payroll and benefits as key strengths for isolved. The report points to Perfect Payroll, Perfect Payroll Assist and built-in tax management as key differentiators, while highlighting the breadth and depth of isolved’s benefits offering.
“isolved has built a strong proposition for the mid-market by combining its deep payroll expertise with a broad and growing HCM offering. Its People Cloud platform brings payroll, HR, benefits and workforce management together in a configurable and modular platform that can grow with customers’ needs,” said Era Singh, Practice Director at Everest Group. “isolved is also investing in embedded AI and analytics to simplify HR processes and enable better workforce decisions. Its strong customer support model and continued evolution toward Workforce Capital Management have further contributed to its positioning as a Leader on Everest Group’s Human Capital Management (HCM) Platforms Mid-market PEAK Matrix® Assessment 2026.”
Everest Group’s assessment reflects a broader shift in what organizations expect from HCM technology. The firm notes that AI, employee experience, integrations, analytics and automation are becoming increasingly important differentiators as HCM platforms evolve to embed insights, support decisions and deliver HR outcomes.
“The mid-market has been underserved by HCM platforms that were built for a world where every worker was a person,” said Michael Haske, Chief Executive Officer at isolved. “That world is changing fast. AI isn’t here to steal HR’s job, but it could steal HR’s moment if HR doesn’t lead. Workforce Capital Management lets HR do for AI agents what it has always done for people: hire them thoughtfully, manage their performance and decide who they answer to. Being named a Leader by Everest Group reflects the strength of the foundation we’re building that future on.”
isolved is advancing that evolution through its Workforce Capital Management (WCM) strategy, extending its platform beyond managing employees to manage human and agentic workers side by side. Everest Group highlighted isolved’s expanding use of embedded AI across HR operations, including Always-On HR™, Better Benefits, Predictive People Analytics, Benchmark Insights and the isolved Connector for Claude.
That strategy is also taking shape through a new generation of AI agents designed to deliver specific HR outcomes rather than simply accelerate individual tasks. The Guardian, available now, is the first of several AI agents isolved will introduce in phases across 2026 and 2027, with future agents designed to guide benefits enrollment, identify retention risks, orchestrate onboarding, monitor regulatory changes and resolve employee HR questions.
“HR already knows how to onboard, develop and support its people,” said Pragya Gupta, Chief Operating Officer at isolved. “Workforce Capital Management lets HR extend that same expertise to digital workers, on one platform built for the mid-market. The Guardian is our first agent, and more are coming. Each one is built to deliver a specific HR outcome, and HR will manage it the same way it manages people.”
To learn more, download the Everest Group Human Capital Management (HCM) Platforms Mid-market PEAK Matrix® Assessment 2026.
About isolved®
isolved® is a Workforce Capital Management company — the next evolution of HCM, where human workers and AI agents are managed together on a single system of record, with the same visibility, accountability and lifecycle management. isolved People Cloud™ is a connected platform of action that brings together HR, payroll, benefits, workforce management and talent management, with practical AI built to deliver outcomes. Built on 40 years of benefits-first HCM expertise and trusted by more than 200,000 employers and 9 million U.S. employees, isolved is the platform of action for the businesses that drive the American economy. Visit www.isolvedhcm.com.
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