SAN FRANCISCO, Sept. 09, 2026 (GLOBE NEWSWIRE) —
HoneyBook, the client relationship platform for independent businesses, today announced that HoneyBook is available as a plugin in ChatGPT as one of tools selected for OpenAI’s new Small Business Collection. HoneyBook members can connect their accounts and ask ChatGPT questions about their own clients, projects, schedules, contracts and invoices, then have it prepare the work that follows.
For many independent businesses, HoneyBook serves as the system of record for the full client lifecycle, from the first inquiry through proposals, contracts, scheduling, communications and final payment. Connecting that information to ChatGPT gives members a direct way to understand what is happening across the business without the need to manually review multiple records or first explaining their business to the AI.
Once connected, members can ask which invoices are overdue, who is on this week’s schedule, where a specific client stands, or which new leads should be answered first. Because ChatGPT can draw from information across HoneyBook projects, members can also ask broader questions about their own businesses, such as which months typically bring their strongest leads, what similar past projects required, or how recent bookings compare by value. While this was always possible within the HoneyBook app, it’s now even more accessible with natural language ChatGPT prompts.
HoneyBook in ChatGPT also helps prepare the next step. Members can ask it to draft replies to inquiries in their style, create proposals, invoices or contracts from their saved HoneyBook templates and pricing, add contacts, build lead forms, or prepare payment requests. Everything it creates arrives as a draft for the member to review and approve. Nothing is sent, changed or issued without that approval.
“Small business owners are some of the bravest people I know. They build without a back office or a safety net because they want to create something of their own and build a life on their terms,” said Oz Alon, co-founder and CEO of HoneyBook. “AI changes the ceiling on what one person can do, especially when it can work from the reality of that person’s business. Bringing HoneyBook into ChatGPT gives independent business owners access to their own operational memory while keeping their judgment and approval at the center.”
The launch comes as ChatGPT is becoming a bigger part of how entrepreneurs run their companies. An OpenAI analysis found that at least four million people in the United States used ChatGPT during March 2026 to help plan, start, run or grow a business. OpenAI’s Small Business Collection brings together tools intended for owners who often handle sales, service delivery, marketing, operations and finance themselves.
OpenAI’s Small Business Collection now consists of 16 tools. Beyond HoneyBook, these include Canva, Stripe, Gusto, Slack, Dropbox, ClickUp and Wix.
HoneyBook first made its account data and workflows available to AI assistants through the HoneyBook MCP. In the first two weeks, hundreds of businesses connected their accounts and took over 20,000 actions. The most common use was reconciling business records: identifying completed work that had not been invoiced, leads that had gone quiet, unpaid invoices and client records still assigned to an outdated stage.
HoneyBook in ChatGPT is available to HoneyBook members today. Members can connect by opening HoneyBook in ChatGPT, signing in to their HoneyBook account and approving the requested permissions. Access is granted by resource and can be revoked at any time through ChatGPT settings without affecting the member’s HoneyBook account. A demonstration video shows the integration in use.
About HoneyBook
HoneyBook is the leading AI-powered customer relationship management (CRM) platform for independent business owners, making it easy to sell and deliver their services online. Offering powerful tools for communication, contracts, invoicing, payments and more, the platform puts independent professionals in control of their process and client experience. HoneyBook is trusted by over 100,000 service-based businesses in the United States, Australia, Canada and the United Kingdom that have booked more than $10 billion in business on the platform. The company has offices in San Francisco and Tel Aviv, with remote staff worldwide. Learn more at HoneyBook.com.
Contact
Dan Edelstein
InboundJunction
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