Monthly conversations on where AI is changing healthcare, where it falls short, and what responsible innovation looks like
First Insight Launches The Focal Point Podcast
PORTLAND, Ore., Sept. 17, 2026 (GLOBE NEWSWIRE) — First Insight Corporation launched The Focal Point, a podcast hosted by Nitin Rai, President and CEO of First Insight and EVAA.AI, on how AI is being applied in healthcare. New episodes arrive monthly on Apple Podcasts, Spotify and YouTube.
Rai has built AI since the 1980s and eye care software since 1994, but he traces the show to one moment. At a checkup, a leading glaucoma specialist spent 20 minutes with his back turned, typing. “I told him, I’m going to change this for you,” Rai says in the first episode. That became EVAA Scribe.
“Every meaningful breakthrough begins when someone has the courage to question the way things have been done, and that’s why we created The Focal Point,” Rai said. “This is a place for conversations with founders, physicians, researchers, engineers and policymakers who aren’t simply adapting to the future. They’re helping build it.”
The first episode, “The Intelligent Practice: Restoring the Human Side of Healthcare,” features Dr. Jay Henry, optometrist and co-owner of Hermann and Henry Eyecare, who has run AI in his practice for 18 months. He calls it a second set of eyes that flags what a busy exam might miss but never makes the clinical call. His virtual assistant booked 15 to 20 exams the day it went live, and staff say they enjoy their jobs again.
“Some of our best days are the days where we don’t recognize that the technology is even doing anything,” Henry says. “It’s just doing it in the background, and our day is going great.”
Rai closes the episode by naming the next one: eye care reimbursements that have not kept pace with inflation, a problem he says the show will take on. Anyone questioning something their industry accepts can pitch an episode at maximeyes.com/podcast.
About First Insight Corporation
First Insight Corporation has built software for eye care, and only eye care, since 1994. MaximEyes, its complete eye care platform, connects clinical care, patient engagement, imaging, practice operations, Fast Pay Health revenue cycle management and MaximEyesAI, powered by EVAA. Learn more: www.maximeyes.com/evaa.
MaximEyes® is a registered trademark of First Insight® Corporation.
Media Contact
First Insight Corporation [email protected] | (800) 920-1940
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