Sparklight Carrier Services Streamlines Wholesale Connectivity Ordering

• Sparklight Carrier Services implements TransUnion Universal Order Connect for wholesale order management.
• Streamlined ordering supports carriers, wireless providers and ISPs expanding into new markets.
• Automated wholesale ordering can reduce manual processing and standardize connectivity workflows.
• Electronic transactions improve visibility throughout the entire order lifecycle.

PHOENIX, Sept. 02, 2026 (GLOBE NEWSWIRE) — Sparklight^® Carrier Services, a provider of wholesale connectivity solutions to national and regional carriers, wireless providers and internet service providers, has enhanced its wholesale ordering experience with technology designed to simplify how customers order, manage and deploy connectivity services.

“Wholesale customers need more than network capacity. They need a partner that is responsive and easy to do business with,” said Katherine Creech, Vice President of Business Services at Sparklight. “By simplifying how customers order, manage, and track services, we’re creating a faster, more seamless experience that helps them serve their own customers with greater confidence.”

KEY FACTS

• Sparklight Carrier Services has implemented TransUnion^® Universal Order Connect (UOC) to automate wholesale order management.
• UOC enables standardized electronic transactions for wholesale connectivity ordering.
• The enhanced workflow extends from order validation, acceptance and enrichment through order status tracking.
• The implementation is designed to improve order accuracy and visibility throughout the order lifecycle while helping accelerate service delivery.
• Standardized workflows are intended to reduce manual processing in wholesale connectivity ordering.
• Sparklight Carrier Services provides connectivity across a fiber-powered network spanning 24 states.
• Its wholesale portfolio includes Wholesale Internet, Carrier Ethernet, Cellular Backhaul, Dark Fiber, and Middle- and Last-Mile Connectivity Solutions.

Automated wholesale ordering can reduce manual processing and standardize connectivity workflows
Wholesale connectivity ordering can involve multiple stages, from determining service availability and qualifying locations to placing orders and monitoring progress toward delivery. Sparklight Carrier Services’ updated process is designed to automate and streamline the ordering and tracking stages through a more standardized electronic workflow.

For wholesale providers managing network expansion across multiple markets, the operational objective is straightforward: make it easier to move an order toward deployment without introducing unnecessary manual steps.

Electronic transactions improve visibility throughout ordering and service delivery
Order automation is only one component of the update. The new capabilities improve visibility throughout the order lifecycle, covering the process from initial order placement through order tracking.

That visibility matters when carriers, wireless providers and ISPs are coordinating network extensions or entering new markets. A standardized workflow can give wholesale customers a more consistent way to understand where connectivity orders stand as they progress toward service delivery.

Streamlined ordering supports connectivity expansion into new markets
Sparklight Carrier Services provides wholesale connectivity solutions across a fiber-powered network spanning 24 states. Its portfolio includes Wholesale Internet, Carrier Ethernet, Cellular Backhaul, Dark Fiber, and Middle- and Last-Mile Connectivity Solutions.

“Whether customers are extending their network footprint or delivering services into new markets, our focus is on providing a responsive, reliable wholesale experience from order placement through service delivery,” Creech said.

For more information about Sparklight Carrier Services, visit business.sparklight.com/carrier.

About Sparklight Carrier Services
Sparklight Carrier Services provides scalable wholesale connectivity solutions to national and regional carriers, wireless providers and internet service providers across a fiber-powered network spanning 24 states. Its portfolio includes wholesale internet, Carrier Ethernet, cellular backhaul, dark fiber and last-mile connectivity solutions that help customers extend their network reach, enter new markets and reliably serve their customers.

CONTACT:
Jamie O’Driscoll
Communications Manager
[email protected]

FREQUENTLY ASKED QUESTIONS

Question: How can carriers automate wholesale connectivity ordering?
Answer: Sparklight Carrier Services has implemented TransUnion Universal Order Connect to automate wholesale order management through standardized electronic transactions. Its updated process covers activities from initial order placement through order status tracking.

Question: What Is Universal Order Connect used for in telecom?
Answer: In Sparklight Carrier Services’ implementation, Universal Order Connect is used to automate wholesale order management. The system supports standardized electronic transactions, improves order visibility and reduces manual processing.

Question: How does automated ordering make wholesale connectivity easier to manage?
Answer: Automation can replace portions of manual order processing with standardized workflows. In Sparklight Carrier Services’ new ordering experience, the process connects ordering and order tracking to create greater visibility throughout the lifecycle.

Question: Can automated ordering help carriers launch service in new markets?
Answer: Sparklight Carrier Services designed its ordering enhancements to reduce operational complexity as wholesale customers expand their networks and enter new markets.

Question: What wholesale connectivity services does Sparklight Carrier Services offer?
Answer: Sparklight Carrier Services’ portfolio includes Wholesale Internet, Carrier Ethernet, Cellular Backhaul, Dark Fiber, and Middle- and Last-Mile Connectivity Solutions. The company serves national and regional carriers, wireless providers and internet service providers.

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/694e712d-5371-4fa5-b959-48e610bbd4ad