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Home » From Scroll to Sale: New Escalent Research Highlights the Role of TikTok in Vehicle Buying and Auto Brands Need to Adapt
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From Scroll to Sale: New Escalent Research Highlights the Role of TikTok in Vehicle Buying and Auto Brands Need to Adapt

By News RoomFebruary 3, 20266 Mins Read
From Scroll to Sale: New Escalent Research Highlights the Role of TikTok in Vehicle Buying and Auto Brands Need to Adapt
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From Scroll to Sale: New Escalent Research Highlights the Role of TikTok in Vehicle Buying and Auto Brands Need to Adapt

LIVONIA, Mich., Feb. 03, 2026 (GLOBE NEWSWIRE) — As digital platforms evolve and become more integrated into daily life, so too has the vehicle-buying journey. Today, modern vehicle shoppers have moved beyond simple reviews and are actively seeking diverse, experiential and highly technical content to inform their purchase decisions. This shift in the path to purchase is made evident in new research from Escalent, highlighting how TikTok has become a primary destination for automotive research and discovery.

In a survey of Escalent’s independent EVForward® research program—the largest, most comprehensive study of electric vehicle (EV) buyers and electrified powertrain adoption—TikTok emerged as one of the most widely used online platforms for dedicated automotive content. In a separate study conducted in partnership with TikTok, the platform indexed the highest among major social and digital platforms in the early phases of the vehicle buying journey, with 75% of TikTok shoppers—defined in the study as shoppers who used TikTok in their vehicle buying process—using the platform for discovery and 80% using it for research. These data emphasize the important task automakers and dealers have in assessing and reshaping their TikTok strategies to compete and win.

The Evolving Vehicle Buyer

The automotive market is rapidly changing, becoming increasingly complex and more difficult to navigate as a shopper. Coupled with rising costs, the level of consideration and research needed to make an informed decision has also risen significantly. Seeking authentic, honest reviews, insights and technical knowledge to guide them through the purchase journey, today’s vehicle buyers are leveraging digital platforms—particularly TikTok—to understand their options and determine what will best fit their lives.

The research showcased TikTok’s ability to open doors to new brands and models. Four in five (81%) TikTok shoppers indicated the platform increased their interest in brands they were unaware of or had never considered, and a similar proportion (78%) said it did the same for specific vehicle models. When it comes to EVs, data show that TikTok shoppers are more amenable to exploring EVs than non-TikTok shoppers—defined in the study as shoppers who did not use TikTok in their vehicle buying process. More than half of TikTok shoppers are considering a hybrid (56%) or EV (51%) compared with non-TikTok shoppers considering a hybrid (44%) or EV (35%).

“Before TikTok partnered with Escalent to conduct a separate study to explore its role in the vehicle purchase journey, our independent EVForward research found that more than half of EV Owners and EV Intenders are consuming automotive content often or almost always on TikTok, the highest rate among all online platforms we’ve measured,” said K.C. Boyce, a vice president in the Automotive & Mobility practice at Escalent. “These behaviors indicate vehicle shoppers are gravitating to spaces where information is fast, visual and grounded in real experience to explore, understand and make sense of the growing EV market. For automakers and dealers, this represents a pivotal opportunity to earn confidence, consideration and long-term loyalty from buyers by meeting them in the places where they are already seeking clarity.”

TikTok Imperative

Brands that invest consistently in TikTok stay visible throughout the vehicle buying journey, becoming part of the research process, not just the final push to buy. By connecting broader content, such as reviews and technical comparisons of vehicles, to the localized dealership experience, auto brands have the potential to increase awareness and consideration—ultimately driving conversion.

“This research reinforces what we see every day on TikTok: vehicle buying has become a cultural, community-driven experience,” said Brian Torpey, director of Product Strategy & Operations for Automotive at TikTok. “People turn to TikTok to discover new vehicles and features, learn from real experiences and build confidence in complex decisions—from researching EV technology to connecting with their local dealerships about relevant offers and inventory. TikTok has become a place where automotive inspiration, understanding and decision-making naturally come together.”

The research shows that vehicle buyers are discovering, learning, comparing, and making decisions on TikTok early and often throughout the purchase journey. The brands that maximize their visibility on the platform by showing up with credible information, relatable storytelling and content will remain top of mind as vehicle buyers move from research to purchase decision.
To learn more about the research and review the findings, download the thought paper published by Escalent and TikTok here: How TikTok Drives Modern Vehicle Buying.

About the TikTok Marketing Sciences—US Navigating the New Auto Buying Journey Study

Escalent surveyed 2,016 online respondents from August 18 to September 15, 2025, across the United States (n=1,181) and Canada (n=835). Respondents were ages 18–64 who had purchased a vehicle in the last six months or were planning to purchase a vehicle within the next 12 months. The sample included both TikTok users and non-users and comes from an opt-in, online panel. As such, any reported margins of error or significance tests are estimated and rely on the same statistical assumptions as data collected from a random probability sample. Escalent will supply the exact wording of any survey questions upon request.​ Note: This news release and the thought paper include only US data.

About EVForward®

The data reported come from Escalent’s EVForward database, a global sample of more than 50,000 new-vehicle buyers aged 18 to 80, weighted by age, gender and location to match the demographics of the new-vehicle buyer population and by vehicle segment to match current vehicle sales. The sample for this research comes from an opt-in, online panel. As such, any reported margins of error or significance tests are estimated and rely on the same statistical assumptions as data collected from a random probability sample. Escalent will supply the exact wording of any survey question upon request.

About Escalent

Escalent is an award-winning data analytics and advisory firm specializing in industries facing disruption and business transformation. As catalysts of progress for more than 40 years, we accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. We are 1,600 team members strong, following the acquisition of C Space and Hall & Partners in April 2023. Escalent is headquartered in Livonia, Michigan, with locations across the US and in Australia, Canada, China, India, Ireland, the Philippines, Singapore, South Africa, UAE and the UK. Visit escalent.co to see how we are helping shape the brands that are reshaping the world.

About TikTok

TikTok For Business is the leading platform for short-form mobile video that empowers businesses to connect with highly engaged and diverse businesses. Our mission is to help brands inspire creativity, drive joyful, impactful experiences, and deliver smarter business results. TikTok For Business offers a suite of powerful products and tools to help brands optimize their campaigns, build meaningful connections and achieve tangible outcomes across a variety of industries. With global offices in Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo, TikTok For Business is positioned to support brands worldwide. ​Find out more about TikTok For Business here.

CONTACT

Alexia Garcia
616.893.2696
[email protected]

A photo accompanying this announcement is available at:
https://www.globenewswire.com/NewsRoom/AttachmentNg/e9500c96-b9a2-48b7-b30d-2e1ac1d88041
https://www.globenewswire.com/NewsRoom/AttachmentNg/0f65fa99-fb57-481a-a24a-51d7e8fdf666
https://www.globenewswire.com/NewsRoom/AttachmentNg/500a8bdf-c3e2-490d-b478-01fdbdfcf85d
https://www.globenewswire.com/NewsRoom/AttachmentNg/8fc58b9c-83f5-44eb-be4a-e8486716f8a3

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